Frequently Asked Questions
What is the difference between differential (alternative) response and traditional investigation?
Differential Response gives caseworkers the freedom to use an alternative approach when investigating some reports of child abuse and neglect. Instead of automatically beginning a traditional investigation, county agencies can choose to assess the needs of the child or family—in a non-threatening, non-adversarial manner—and offer services to meet those needs. With this method, the caseworker focuses less on the circumstances of the incident and more on the family’s overall needs. By mid-2014, all Ohio counties will offer this option. An alternative response is neither better than nor a replacement for a traditional response. It merely acknowledges that families have different circumstances that vary in severity and require different responses. In many cases, a traditional response is the only way to protect children from harm. In other cases, an alternative approach can resolve issues faster, more easily and with less disruption to children’s lives. For more information, visit http://jfs.ohio.gov/ocf/DifferentialResponse.stm.
Do you help with rent or utilities?
Children's Services has a program called Emergency Services Assistance. It is designed to help families in times of need regardless of whether you have an open case with the Agency at the time. The family must show proof of income, proof that they can maintain the payment if assisted, and copies of necessary documents. You can pick up an Emergency Services Application at the front desk or by talking with your caseworker.
How do I obtain custody of a child?
All motions for custody are heard through Logan County Family Court. If you are seeking custody of a child you should obtain an attorney and file a motion for custody. If you have concerns that the child is being abused/neglected please contact the Agency and make a report. Be advised, the Agency cannot offer legal advice.
Who do I contact regarding child support payments?
Child Support Enforcement Agency - 937-599-5165.
